Terms of Service

Terms and Conditions

Welcome to Zatsco! These Terms and Conditions outline the rules and regulations for the use of Zatsco's website, located at www.zatsco.com. By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use Zatsco's website if you do not agree to all of the terms and conditions stated on this page.

1. General Information

• The website www.zatsco.com is operated by ZATSCO LLC, registered in Texas. The terms "we," "us," and "our" refer to ZATSCO LLC. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions.

2. Eligibility

• By using our website, you represent that you are at least the age of majority in your state or province of residence.

3. Use of Website

• You agree not to use the website for any illegal or unauthorized purpose. You must not transmit any worms, viruses, or any code of a destructive nature.

4. Products and Services

• All products available on our website are subject to availability. We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

5. Pricing and Payment

• Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice. Payment must be made at the time of purchase. We accept the following payment methods: Credit/Debit Card, PayPal, Apple Pay and Google Pay.

6. Shipping and Delivery

• We strive to ship products as quickly as possible; however, our standard processing time for orders is within 10 to 12 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.
  
  
• Delivery Time:
  
  
  • USA & Canada: 1-3 weeks
  • Global: 2-4 weeks
    
    

Domestic Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.

Shipping to the United States and Canada
We currently ship only within the United States of America and Canada.

How Do I Check the Status of My Order?
When your order has shipped, you will receive an email notification from us, including a tracking number you can use to check its status. Please allow 48 to 72 hours for the tracking information to become available.

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at info@zatsco.com with your name and order number, and we will look into it for you.

Please note that some carriers have limitations around shipping to P.O. Boxes. We recommend choosing a physical residential or commercial address for the delivery address if your billing address is a P.O. Box.

7. Returns and Refunds

We have a 30-day return policy, which means you have 30 days after receiving your item or confirmation of carrier delivery to request a return. To be eligible for a return, your item must be in the same condition that you received it, unused or unworn, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, please contact us at info@zatsco.com. Our team will address your situation and make arrangements for a digital or email shipping label if the return is approved.

If your return is accepted, we’ll send you a return shipping label, along with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us at info@zatsco.com for any questions related to the product or returning a product.

Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items

We do not accept returns for any products that have been opened, used, or tampered with. Custom-made items are also non-returnable. For hygiene and safety reasons, all personal care and beauty products are final sale. Please contact us if you have any questions or concerns about your specific purchase.

Refunds

We will notify you once we’ve received and inspected your return, and inform you if the refund has been approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we’ve approved your return, please contact us at info@zatsco.com.

8. Intellectual Property

• All content included on this website, such as text, graphics, logos, images, and software, is the property of ZATSCO LLC or its content suppliers and protected by intellectual property laws.

9. Third-Party Links

• Our website may contain links to third-party websites or services that are not owned or controlled by ZATSCO LLC. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

10. Limitation of Liability

• ZATSCO LLC shall not be liable for any damages that may occur as a result of using our website or purchasing our products. This includes direct, indirect, incidental, punitive, and consequential damages.

11. Governing Law

• These Terms and Conditions are governed by and construed in accordance with the laws of [your business location], and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

12. Changes to Terms and Conditions

• We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page, and your continued use of the website after any changes have been made will constitute your acceptance of such changes.

13. Contact Information

• For any questions about these Terms and Conditions, please contact us at info@zatsco.com.